Terms of Use
Conditions governing your use of our website and services
Last updated: January 2024
These terms of use govern your access to and use of the deft-vine website and services. By accessing our website or engaging our services, you agree to be bound by these terms.
Acceptance of Terms
By using this website, you confirm that you accept these terms and agree to comply with them. If you do not agree with any part of these terms, you must not use our website or services.
Description of Services
deft-vine provides education consulting services including skills assessment, course matching, application support, and career guidance. Our services are advisory in nature and designed to support your educational decision-making process.
Service Limitations
Our services do not guarantee:
- Admission to any educational institution or programme
- Specific career outcomes following completion of recommended courses
- Availability or continued offering of recommended programmes
- Accuracy of information provided by third-party institutions
We provide guidance based on available information at the time of consultation. Educational landscapes change, and recommendations may become outdated.
Client Responsibilities
When engaging our services, you agree to:
- Provide accurate and complete information about your background and objectives
- Verify independently any critical information before making final decisions
- Meet application deadlines and requirements set by educational institutions
- Respect the intellectual property contained in our reports and recommendations
Payment Terms
Service fees are quoted in South African Rand and are payable as specified at the time of booking. Prices may be updated periodically; confirmed bookings will honour the quoted price.
Refund Policy
Refund eligibility depends on the stage of service delivery:
- Full refund if cancellation occurs before any consultation takes place
- Partial refund may be available if cancellation occurs during the service delivery process
- No refund once final deliverables have been provided
Refund requests should be submitted in writing to [email protected]
Intellectual Property
All content on this website, including text, graphics, logos, and reports, is the property of deft-vine or our licensors. You may not reproduce, distribute, or create derivative works without our written permission.
Reports and recommendations provided to you are for your personal use only and may not be shared commercially or used to provide competing services.
Website Use
You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorised access to our systems or networks
- Transmit malicious software or engage in activities that could harm the website
- Collect or harvest personal information from other users
Disclaimer of Warranties
This website and our services are provided on an "as is" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or suitability of information provided. Educational and career decisions remain your responsibility.
Limitation of Liability
To the maximum extent permitted by law, deft-vine shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including lost opportunities, lost income, or dissatisfaction with educational outcomes.
Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless deft-vine and its employees from any claims, damages, or expenses arising from your breach of these terms or misuse of our services.
Governing Law
These terms are governed by the laws of South Africa. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of South Africa.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our website or services following changes constitutes acceptance of the modified terms.
Contact Information
For questions about these terms, contact us:
deft-vine
42 Rivonia Boulevard
Sandton, 2196
South Africa
Email: [email protected]